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Support & Contact

Need help? We’re here for you! Before reaching out, you might find what you're looking for in our Get Started page.

Get in Touch

You can email us anytime at [email protected].

To help us get you sorted out as quickly as possible, please include:

  • Your account username or email
  • A clear description of your question or issue
  • Screenshots (if you're running into an error)

Response Times & Tiers

Because we are a growing service, response times depend on your runner tier:

  • Tier 1 & Tier 2 Runners: We aim to get back to you within 24–48 hours.
  • Tier 3 Runners: We aim to respond within 24 hours.

Feature Requests & Documentation

Have an idea to make our product better or noticed a typo in our docs? We’d love to hear from you! Send your feedback and feature requests to [email protected] with "Feedback" or "Feature Request" in the subject line.